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Using TransMic M1 on Windows ​

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Windows 10 / 11 (64-bit) only. Make sure you have a stable network connection before installing.

1. Download the App ​

①Scan the QR code on the back of the box to download
③Click here to download the installer

Plug in your voicepie device before opening the installer.

2. Connect Your Device ​

1
Plug the AI Dongle into your PC
Connect the AI Dongle to any USB port on your Windows PC.
2
Turn on the M1 lavalier mic
The blue light blinks, then stays on — the mic is now connected to the AI Dongle.
3
Open the voicepie Windows client
Open the voicepie Windows client
4
Auto-detection
Windows recognizes the device — voicepie shows "device connected" and you're ready to go.

3. Getting Started ​

Translation Modes ​

M1 supports 5 translation modes — tap one on the app main screen to start.

Call Translation ​

Translate both sides of a voice call in real time on Windows.

Meeting Transcription ​

Record meetings and generate transcripts and translations for easy review.

Video Translation ​

Translate spoken content while watching foreign-language videos, news, or courses.

Livestream Translation ​

Translate and play back your speech in real time while livestreaming on Windows.

Live Interpretation ​

Capture speech through your computer microphone and display translations in real time.

Record Summaries & Settings ​

Review generated summaries and adjust record settings for your workflow.

Languages & Voice ​

19 built-in languages cover all major regions worldwide.

Need another language? Just reach out to support.

Language selection

Switch between male and female voices, or get your own voice cloned for the most natural sound.

Voice selection

Playback Settings ​

Tune playback to fit your scenario — control whether each side hears the other's original voice, the translation, or both.

Playback settings

App Main Screen ​

The App main screen shows the connected device and 5 translation modes. Select a mode to start translating.

M1 / M3 App main screen

4. FAQ ​

Windows-specific ​

Q: voicepie does not translate or you cannot hear translated audio?

A: Make sure Windows and the third-party app use 4- kikaGO.AI ENC Microphone for both the microphone and speaker.

See No Translation or No Translated Audio on Windows.

Q: Installation failed / file not found?

A: Some browsers or antivirus software block the installer. Try:

  1. Check the downloaded file size — make sure it's complete
  2. Temporarily disable your antivirus and retry
  3. Right-click the installer → Properties → check Unblock → run again

Full details: Installation Failed / File Not Found

Q: Driver error [Code 52]?

A: Full details: Driver Error Code 52

Q: How do I cleanly uninstall the driver?

A: Full details: Clean Driver Uninstall

Q: Can't connect to the server?

A: Full details: Server Connection Failed

Q: "The algo date is expired" popup?

A: Your software is out of date. Download and reinstall the latest version.

Full details: Algo Date Expired Popup

General ​

Q: Translation isn't accurate — what can I do?

A: A few common culprits:

  • Media volume too low: voicepie picks up audio less clearly. Turn it up.
  • Noisy environment: Move to a quieter spot, or speak closer to the mic.
  • Speaking too fast or talking over each other: Slow down a bit, wait your turn, break long sentences into chunks.
  • Accent or unclear pronunciation: Use standard speech where possible, avoid slang, repeat important info if needed.
  • Specialized terminology: Use more common words where possible. For critical terms, run them through translation alone first to confirm.

Still stuck? Check the full FAQ →

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